Not because they're bad at their trade — but because they can't answer every call, follow up on every lead, or be available 24/7. NorthPath AI was built to fix exactly that.
Every day you're in the field, revenue is slipping through the cracks. These aren't hypothetical numbers — they're what your business is losing right now.
62%
of calls go unanswered
When you're on a job site, calls go to voicemail. Most callers hang up and dial the next contractor on the list.
78%
of jobs go to the first callback
Speed wins. If you're not calling back within minutes, someone else is — and they're getting the job.
$180K+
lost per year on average
A roofer missing just 10 calls a week loses over $180,000 in annual revenue. Most don't even know it's happening.
5x
cheaper to keep a customer
Repeat customers are your most profitable jobs. Most businesses have no system to bring them back automatically.
I watched hardworking tradespeople — roofers, plumbers, electricians — lose job after job simply because they couldn't answer the phone while they were on a ladder or under a sink. They were great at their craft. They were terrible at capturing revenue, and it wasn't their fault.
The tools to fix this existed — AI that answers calls, follows up instantly, books appointments automatically. But they were built for big companies with tech teams and six-figure budgets. Nobody had made it simple, affordable, and ready to go for a local service business.
That's what NorthPath AI does. We take the same revenue-capture technology used by the biggest companies in the world and install it in your business in under a week — so you never lose another job to a missed call again.
"You built a great business. You shouldn't be losing customers just because you were busy doing the work. That's the problem we fix."
Charles Biggers
Founder, NorthPath AI

3–7
Days to Go Live
24/7
Revenue Capture
This isn't a list of features. This is what we promise to deliver for your business — measurable, real, and starting within a week.
We capture every missed call — even at 2am on a Sunday
We call leads back in under 60 seconds, before they dial your competitor
We book appointments automatically, without you lifting a finger
We follow up on every lead until it becomes a booked job
We build your Google reputation so more customers call you first
We set everything up in 3–7 days — no tech skills required from you
Founder & Revenue Capture Strategist
Charles founded NorthPath AI with one goal: stop small businesses from losing revenue they've already earned. He works directly with every client — no junior staff, no hand-offs — to identify exactly where money is leaking and install the systems to capture it back.
Based in the Greater Seattle area, Charles specializes in home service businesses — roofing, HVAC, plumbing, electrical, flooring, and more. If you're in the trades and tired of losing jobs to missed calls, he's the person to call.
Book a free 30-minute call with Charles. We'll show you exactly where your business is leaking revenue — and how we capture it back, starting this week.
👉 Book a Free DemoMost home service businesses are losing $5,000–$20,000+ per month from missed calls alone. Find out your exact number in 30 seconds.
// no email required — instant results
$222,300
Avg. roofer loses per year
$156,000
Avg. HVAC loses per year
$124,800
Avg. plumber loses per year
Home service businesses across Western Washington are capturing revenue they used to lose every single day.
Marcus T.
MT Roofing
Renton, WA
"I was skeptical at first — I've heard a lot of pitches. But Charles showed me the calculator and I realized I was losing close to $18,000 a month just from calls I missed while on job sites. We went live in 5 days. The AI answered 3 calls the first night and booked 2 of them. I haven't had to worry about missing a call since."
Previously losing an estimated $216,000/year from missed calls. Now capturing every lead, 24/7.
Sandra K.
Cascade Plumbing · Kirkland, WA
"The voice AI calls people back within a minute. My competitors are still letting calls go to voicemail. I'm booking jobs they don't even know they lost."
Derek W.
Westside Electric · Bellevue, WA
"The reputation management piece alone was worth it. We went from 31 reviews to 87 in two months. New customers mention our reviews before they even ask about price."
Ray H.
H&H HVAC Services · Everett, WA
"I used to dread the weekend — calls I couldn't answer meant jobs I'd lose. Now the AI handles everything. I came back from a camping trip to 4 booked appointments."
97%
Client retention rate
4.9★
Average client rating
< 7 days
Average setup time
$0
Setup fee for first 10 clients